Archives: FAQs

We have an easy and straightforward booking process. You can book a session through the following steps: Go to the “Our Services” page: you will find it in the main menu. Choose a treatment session: You can browse the details of the treatment session Select session type, language, and age: A list of therapists and…

Yes, we offer two session options: Online Sessions (Online): This option gives you the flexibility and convenience to get support from anywhere. In-person sessions: Available at our clinics in Jeddah, Al-Salamah district.

We attach utmost importance to privacy and confidentiality. All your personal information and therapy sessions are strictly confidential and are handled in accordance with the highest ethical and legal standards of the psychotherapy profession. The platform is fully secured to protect your data, and no information will be shared without your express consent, except in…

Sure, you can cancel or modify your appointment. To book, change or cancel appointments, please contact the Tawazon Center at least 48 hours before the scheduled service appointment to avoid cancellation. You will also be notified 24 hours before your scheduled appointment if the specialist has to change or cancel your appointment.

Session duration: 50 minutes. If you wish to schedule an extended session, please discuss this with the therapist concerned, so that the request can be considered according to the treatment plan and agreed-upon objectives, and taking into account the specialist’s professional evaluation.

No, we do not currently deal with health insurance companies. However, as part of our commitment to social responsibility and making our services available to those in need, we offer discounts on fees for some cases, such as people with limited income or individuals not covered by family support, according to criteria that are evaluated…

We accept payment via Mada, Visa, MasterCard, and Apple Pay. Installment options are currently unavailable.

The number of sessions required to achieve treatment goals varies depending on the nature of the client’s psychological needs, the severity of symptoms or diagnoses, and the medical history.

Yes, all of our specialists are licensed by the relevant authorities and work in accordance with the professional and ethical standards adopted in the practice of psychotherapy.

Yes, you can choose the appropriate specialist for you according to specialization and availability, and you can also be helped in nominating the most appropriate one according to your needs when contacting us.